Lead and manage a team of 5–8 employees in overseas operations.
Oversee high-volume daily export operations across multiple international markets.
Manage end-to-end international trade processes including customs clearance and documentation.
Coordinate with freight forwarders, customs brokers, and global suppliers.
Lead contract management processes with logistics providers, customs brokers, and suppliers.
Drive process improvement initiatives to enhance operational efficiency and workflow optimization.
Reduce transportation costs through strategic planning and vendor negotiations.
Define, implement, and monitor KPIs to improve operational performance and efficiency.
Manage KPI tracking processes and ensure alignment with business objectives.
Conduct monthly and annual forecasting for sales and operations planning.
Collaborate with SCM, warehouse, and sales teams to ensure alignment.
Lead YYS (AEO) preparation and internal/external audits, ensuring compliance.
Prepare and present operational and performance reports to management.